Toronto, Ontario

WOTS Festival Marketplace

Sunday, September 22, 2019

Harbourfront Centre | 10am - 5pm

 

WOTS+ Festival Events

Saturday, September 21, 2019

Details to be announced |

Change Location
Menu

Select your Location:

X

Get Involved

Find out how to get involved with The Word On The Street, Canada's largest book and magazine festival. - Que vous soyez membre d'une organisation ou un amateur de la lecture, découvrez les opportunités de s’impliquer auprès de The Word on the Street. Connaître les meilleurs moyens de participer au plus vaste festival littéraire au Canada.

Careers

The Word On The Street Toronto engages readers of all ages and appetites, champions writers from where we live, and hosts Canada’s largest book and magazine festival – a forum for vital new stories and ideas. We will soon be seeking new team members to support the coordination, promotion, and programming of our 30th annual festival in 2019.

We are currently hiring for two positions:

Job Opportunity – Communications Coordinator (P/T)

The Word On The Street Toronto (WOTS) engages readers of all ages and appetites, champions writers from where we live, and hosts Canada’s largest book and magazine festival—a forum for vital new stories and ideas.

The Communications Coordinator is responsible for developing and executing communications plans in alignment with the strategic vision of The Word On The Street Toronto. This position reports to the Festival Director and works in collaboration with other staff to develop short- and long-term strategies for the annual festival, which attracts over 200,000 visitors each September.

This is a one-year part-time contract, with a larger seasonal workload in the lead-up and execution of our annual festival. The position will be 2 days per week from January to June and November to December. The workload rises to 3-4 days per week from July through October. Compensation will be $1,200 per month, plus an additional $600 per month from July through October. This position requires some evening and weekend work in the lead-up to and execution of special events.

Core Responsibilities

  • Develop, write, and oversee digital communications in accordance with the tone and style of The Word On The Street Toronto
  • Develop an online content calendar and execute communications across digital platforms such as the WOTS blog, electronic newsletter, Facebook, Twitter and Instagram
  • Coordinate the WOTS blog by writing and editing content, communicating with featured writers, posting to the website, and publicizing on social media
  • Update and maintain other elements of the organization’s website
  • Draft, design, edit, and distribute the organization’s monthly electronic newsletter and monitor results to optimize future communications
  • Create social media content, maintain online presence and monitor results
  • Fulfill digital advertising and sponsorship deliverables including online exhibitor listings, social media mentions, and other promotions
  • Support the writing, editing, and publication of event listings, festival guides, media releases, and other communications promoting WOTS events and activities
  • Work with Festival Director to fulfill reporting requirements re: WOTS communications and provide insights into digital audience engagement
  • Conduct market research to better understand and develop WOTS’ audiences
  • Assist with training and coordination of social media, photography, and market research volunteers at WOTS events
  • Coordinate additional communications initiatives such as book giveaway contests, annual writing contest, and The Word On The Street book club

Assets & Qualifications

  • Passion for books, magazines, and other writing published in Canada in French or English
  • Relevant education and/or professional experience in marketing, communications, professional writing, publishing, community events, or a related field
  • Organized self-starter with an ability to set priorities, develop a workback schedule, monitor progress toward goals, revise plans, and document process and results  
  • Excellent written communication and editing skills
  • Experience crafting compelling written content for a variety of audiences
  • Experience creating content for social media, email marketing and newsletters
  • Experience with online content management systems, especially WordPress
  • Experience preparing photos, logos, and other design assets for publication online
  • Familiarity with survey design and market research tools
  • Superlative attention to detail
  • Ability to listen and adjust to feedback
  • Written proficiency in French would be an asset


Application Process

Applicants should submit a résumé and cover letter outlining how they meet the specific requirements of the position to david@thewordonthestreet.ca by January 2, 2019. Please reference Job#19CC in the subject line of your email. Candidates are invited to submit a short portfolio of 2-4 examples of relevant writing or communication work.

The Word On The Street welcomes diversity in the workplace and encourages applications from all qualified applicants. We are committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code throughout the selection process. Please contact david@thewordonthestreet.ca should you need accommodation.

Interviews will begin as early as suitable candidates are identified. We thank all applicants in advance for their interest; however, only those invited to an interview will be contacted.

Job Opportunity – Event Coordinator

The Word On The Street Toronto engages readers of all ages and appetites, champions writers from where we live, and hosts Canada’s largest book and magazine festival—a forum for vital new stories and ideas. We are seeking a personable, detail-oriented events specialist to join our small but mighty team.

The Event Coordinator will effectively coordinate exhibitor relations and event production for our annual festival and year-round events. This position reports to the Festival Director and works in collaboration with other staff to develop short- and long-term strategies for The Word On The Street festival, which attracts over 200,000 visitors to Toronto each September.

This is a full-time position with possibility for renewal on an annual basis. Performance reviews will be conducted after three and six months in the role. An employee benefits plan is available after three months. A small budget for professional development is also available. The compensation for this position is $35,000-38,000 per year. This position requires some evening and weekend work in the lead-up to and execution of special events.

Exhibitor Relations

  • Develop promotional materials and communications documents for exhibitors and advertisers including exhibitor marketplace sales package and electronic newsletters
  • Reach out to prospective exhibitors, respond to inquiries and registrations, update contact database, and manage follow-up communications including confirmations, invoicing, and logistics packages
  • Coordinate exhibitor and advertising sales, engaging in negotiation and dispute resolution as necessary with current and potential clients
  • Assign vendors to booth locations, ensuring optimal booth placement to achieve internal goals while fulfilling the expectations of sponsors, partners, and exhibitors
  • Provide regular sales reports and exhibitor marketplace updates to Festival Director

Production and Logistics

  • Execute critical paths and logistics plans to achieve all event deliverables
  • Work with Festival Director to ensure that event production is on budget and on track with critical path timelines
  • Update and maintain the accuracy of mapping, signage, and logistics for exhibitors and sponsors, and facilitate proactive communication with festival staff and partners
  • Work with the Festival Director and Programming Coordinator to confirm programming logistic needs and populate related documents and venue layouts
  • Liaise with venue staff to populate and update production-tracking documents relating to requirements of event programming, exhibitors, sponsors, and partners such as signage, A.V., electrical, tents, linens, and other production rentals
  • Coordinate contracts with suppliers, prepare permit applications, and ensure compliance with applicable health and safety regulations as required
  • Preparation of logistics documents including Emergency Action Plan, VIP Parking List, and Site Map
  • Support the execution of ancillary programming, VIP lounge logistics and guest list tracking, fundraising campaigns, and new partner outreach
  • Provide Festival Director with all required information to complete post-event reports and communications to funders and other stakeholders

Additional Support

  • Answers phones and provides excellent customer service in conversations and correspondence with WOTS stakeholders and members of the public
  • Support the coordination of annual volunteer program including recruitment, screening, training, scheduling, and communications with approximately 250 onsite volunteers
  • Support distribution of festival marketing materials throughout Toronto and the GTA and help to develop other promotional activities
  • Research Toronto-area writing and reading collectives (schools, clubs, etc.) and develop a promotional campaign to attract them to the Festival
  • Support other administrative coordination related to the festival and supporting events
  • Record and distribute meeting minutes
  • Maintain records and filing systems in accordance with WOTS practices

Assets & Qualifications

  • Passion for books, magazines, and other writing published in Canada in French or English
  • Relevant education and/or professional experience in event coordination, customer service, volunteer management, or related fields
  • Organized self-starter with an ability to set priorities, develop a work schedule, monitor progress towards goals, revise plans, and document the process and results  
  • Excellent verbal communication skills including experience responding to stakeholders in a prompt and professional manner
  • Strong professional writing, copy editing, and proofreading skills
  • Excellent organizational and project management skills with strong attention to detail  (experience with event budgets and critical paths an asset)
  • Ability to meet tight deadlines and prioritize tasks according to urgency
  • Ability to monitor activities and proactively address issues to mitigate risks
  • Experience managing volunteers, including recruitment, training, and coordination
  • Exceptional team player capable of interacting effectively with a wide range of individuals
  • Professional- and service-oriented attitude that demonstrates tact and diplomacy
  • Ability to listen and adjust to feedback
  • Written and oral proficiency in French would be an asset

 

Application Process

Applicants should submit a résumé and cover letter outlining their interest in this position to david@thewordonthestreet.ca by January 6, 2019. Please reference Job#19EC in the subject line of your email.

The Word On The Street welcomes diversity in the workplace and encourages applications from all qualified applicants. We are committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code throughout the selection process. Please contact david@thewordonthestreet.ca should you need accommodation.

Interviews will begin as early as suitable candidates are identified. We thank all applicants in advance for their interest; however, only those invited to an interview will be contacted.